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Hotels and Resorts Ramp Up Sustainability Efforts - The New York Times - 0 views

  • Hotels and resorts have started to act by ramping up efforts to reduce or eliminate completely their resource and energy consumption.
  • “Sustainability is more than energy conservation or recycling; it is about sustaining communities for the tourism product.”
  • While Marriott International and other large chains have promised to eliminate items that never fully decompose, like plastic straws, there is still a lot more work to be done.
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  • The 114-room Conrad Bora Bora Nui resort in French Polynesia has developed 17 different underwater coral structures around its resort with the mindset to regenerate them. This is done using a “Biorock” technique (passing a low-voltage current through electrodes in the water) developed by the marine biologist Denis Schneider. The process is currently considered among the best ways to fight coral mortality.
  • With assistance of the tour leader, they help transplant the coral to the sea bottom to ensure it is able to continue its growth.
  • The resort also designed open-air rooms to allow natural breezes to cool the areas, eliminating the need for air-conditioning.
  • Solmar Hotels and Resorts in Cabo San Lucas, Mexico, heats water (including in its pools) using photo-thermal panels.
  • this energy savings translates into fewer emissions into the atmosphere (or the equivalent of pulling 198 gasoline-run cars out of circulation).
  • The Spectator Hotel in Charleston, S.C., recently established a food waste diversion program where half-eaten food items such as fruit and pastries are put into a digester that turns them into reusable water.
  • The Palms Hotel & Spa in Miami Beach organizes three-hour-long beach cleanups every three months.
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    Sustainability has been a primary focus for many hotel companies around the world. There are many initiatives that are being created other than your everyday recycling. Fairmont Mayakoba has implemented a tour in which guest can assist in the transplant of coral to help their growth. Hosteling International USA has also become the first of it's kind to develop a system that monitors shower to last at most seven minutes in it effort to conserve water. These are just some of the many ideas that are taking into effect to further progress sustainability within hotel operations.
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    As guests are getting more environmentally friendly, being sustainable is an important aspect of hotel operations. Before they book a hotel, a lot of guests will look for or read about the hotel's social responsibility program. Hence, going green would bring in more revenue by attracting more guests.
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    This article explains several ways that hotels and resorts are helping in the fight for sustainability. Some resorts have completely eliminated the use of air conditioning and other ways to get energy for running electricity. For example, the Jade Mountain resort in St. Lucia has designed all their rooms to be open-air rooms which allows for breezes to come through the rooms and ultimately cool down the rooms. This, in turn, eliminates the need for air-conditioning all together. Some hotels are even offering classes on how to live a more sustainable and eco-friendly lifestyle. Hotels and resorts have worked towards saving coral reefs, energy and water conservation, preserving food and re-purposing waste, and creating eco-minded communities.
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6 Hotel Brands Leading the Way with Robot Technology - 0 views

  • Robots in Hotels: 6 Hotel Brands Leading the Way
    • teresastas
       
      In this article we learn about 6 different hotels and the way they are using Robots to take on different tasks. In these examples all the Robots are guest facing. They are primarily used to dispense information, do deliveries and act as a bell hop. All of their tasks are some what simple tasks for their human counterparts but their usefulness comes from freeing up valuable staff to do more crucial tasks. I have experienced the robot delivery first hand and it was so much fun to have my food delivered to me by robot. I honestly prefeed it since it relived me of that awkward moment when I'm in my pajamas having food delivered to me by a stranger. The examples here won't be replacing any front line workers anytime soon but they can assist in replacing tasks.
  • To put it simply, hotel robots provide a competitive edge over the competition.Robots can free up the time of human staff and help personalize a guest’s stay.
    • teresastas
       
      Besides the novelty of being served by a robot the main reason for robots in hotels would be to free up hotel staff to take on other tasks.
  • Aloft Hotels became the first hotel brand to use robot technology, introducing A.L.O — robotic butler or Botlr — in its Cupertino location. The robot can travel the entire hotel to make deliveries. Its primary purpose was to surprise guest with room delivery.
    • teresastas
       
      I was surprised to learn that the first hotel to use a robot was Aloft hotels in 2014. This simple delivery robot is the most common used robot in hotels.
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  • When you enter, a robot velociraptor greets you at the front desk. It then asks you to check-in on a touchscreen. When you get to your room, you’ll unlock the door with face recognition. A robot in the room (named Churi San) controls the heating and lighting, tells you the weather, and more.
    • teresastas
       
      I kind of feel like a robot in your room might be asking for trouble! I would be very interested to know how user friendly this "robot" is. Because I really wanted to see how this works I went onto the website for this hotel and there was video showing you how to check in...if you are interested here it is https://www.h-n-h.jp/en/guidance
  • he robot in its New York hotel — fondly called Yobot — automatically collects and elvers guests’ luggage.
    • teresastas
       
      It looks like Henn Na in Japan has the same luggage robot as Yotel in NY.
  • Cleo and Leo fulfill guests’ needs by delivering whatever they need: an extra towel, a snack, a toothbrush. All in all, they’re a stand-in for when their human counterparts are not available
    • teresastas
       
      Again this seems to be the most common use of hotel robots.
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Green Hotels: Eco-Friendly Hospitality Must Strike A Balance - 0 views

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    I chose this article because it is an opinion article from the Huffington Post about the balance of luxury and being eco-friendly. Joanna Zelman shares her views on green hotels. She presents the question of whether living luxuriously during your hotel visit means sacrificing our planet. She also shares that hotels are indeed recognizing the major amounts of waste they have been producing. Zelman feels that hotels are trying to be green, but in the end they let the guests decide how green they want to be.
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    "Some hotels now recognize the astronomical amount of waste they produce daily, and a green hotel movement is underway. The Hilton Americas-Houston generates a reported 675,000 pounds of dirty linens per month. With the purchase of an AquaRecycle water recycling system, they reduced their water usage by 75%, from 630,000 gallons to 157,500 gallons per month."
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    Some hotels now recognize the astronomical amount of waste they produce daily, and a green hotel movement is underway.Element Times Square West is Starwood's most recent endeavor, an "eco-chic" hotel located on W. 39th street in New York City. The hotel proudly touts recycling bins in every room, complimentary bikes, reusable laundry bags, silverware instead of plastic, dispensable bath products, and an organic on-site pantry.But right next to the reusable laundry bag is a plastic laundry bag, beside the ceramic mugs are paper cups, across from the dispensable soap is an individually wrapped bar, and after consuming your organic food, you can rest your guilt-free head on a bunch of down feather pillows. Someone suggests that guests unplug chargers when not in use, turn lights off, and take advantage of linen reuse policies.
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Hotel Marketing - Hotel Internet Marketing Strategies - buuteeq - 0 views

  • The technology works by presenting previous website visitors advertisements on their favorite websites—from the New York Times to YouTube. buuteeq is proud to have a trend-setting retargeting service for hotel marketers, which we explain in detail on our Lead Generation Services page. Call one of our hotel success representatives to learn more.
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    There is no conversation about hotel marketing these days that doesn't center on hotel Internet marketing. In fact, gone are the days of marketing your hotel through magazines, directories and flyers.
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Hotel chains becoming more environmentally conscious - The New York Times - 0 views

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    Hotels going green! Why not care about the environment? This article discusses the benefits as well as the common sense to go green in our industry hotels. Not only does going green help to save hotels money, it also helps to make a more environmentally sound universe.
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Most Innovative Meetings 2012: #1 SAP's Sapphire Now - 0 views

shared by Bing Kwok on 07 Oct 13 - No Cached
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    The software company uses its massive conference to generate content that is available and relevant year-round, extending the event's reach far beyond its three days in Orlando. The hybrid event design is transitioning to an "always on" strategy that keeps content from an event available and relevant long after the physical gathering. The online platform is meant to be of value every single day. The company recognize with the content they have available, a connected event can happen at any time. With that approach, it marked growth in the company's online visibility. There were 500,000 visits to sapphirenow.com during 2011 and 131,000 views of videos on its YouTube channel.
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Why Go Green? The Business Case For Sustainability - How To Increase Your Bottom Line B... - 1 views

  • Savvy businesses are aware that regulations do not have to be a negative restraint on their daily operations - in fact, they can offer opportunities to gain an advantage over competitors
  • In recent years however, environmental and social issues are emerging as a key risk issue for the lodging sector.
  • Companies that integrate the environment into their business decisions and reduce their environmental risk and potential liabilities are in a better position to secure investment and reduce their financial and reputational market exposure (Graci and Dodds, 2009).
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  • Whether driven by cost savings or a principled strategy, the hotel industry is recognizing the environment, the community and their human capital as a valuable resource to be protected.
  • Larger companies have been criticized as being the main culprit in releasing excess greenhouse emissions, climate change, environmental devastation, and unfair treatment of employees. Due to such criticisms and negative publicity, many businesses have increased the focus on corporate social responsibility
  • Pollution prevention such as waste discharge into waterways
  • The hotel industry has been pursuing green practices since the 1990s
  • There are many green practices that hotels can implement
  • Several studies have indicated that economic benefits can be gained in hotels through implementing environmental and social initiatives; many with little or no capita
  • Energy consumption
  • Recycling
  • Local products - save transportation costs.
  • The ultimate result of these actions is a win-win situation; to reduce hotel operational costs and harmful environmental impacts
  • For example, a hotel can reduce its energy consumption by 20-40% without adversely affecting performance
  • Over time, however, green practices in the hospitality industry will become a baseline requirement, particularly as the cost of non-renewable energy continues to rise, regulatory pressure increases, and consumers become more demanding.
  • Environmental programs have proved to be an effective means of generating enthusiasm and motivating staff to work as a team to achieve a common purpose
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    I think that it is very important for hotel to go green. Many top hotels are the members of green hotels. That means go green is a trend. Go green could makes the hotel cost savings, competitive advantage, employee retention, customer loyalty, regulatory compliance, decrease risk and it's the right thing to do. When I went to New York, Key West and Boston, I found the hotels where I lived are all green hotels. They use retrofitting light bulbs instead of regular bulbs. But in China, green hotel is not popular. I think that it will be the trend in the future all over the world!
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Apple Was Slow to Act on FaceTime Bug That Allows Spying on iPhones - The New York Times - 0 views

  • The FaceTime problem has already been branded “FacePalm” by security researchers, who say Apple’s security team should have known better. Rarely is there a software flaw that grants such high-level remote access and is so easy to manipulate: By adding a second person to a group FaceTime call, you can capture the audio and video of the first person called before that person answers the phone, or even if the person never answers.“If these kinds of bugs are slipping through,” said Patrick Wardle, the co-founder of Digita Security, which focuses on Apple-related security, “you have to wonder if there are other problematic bugs that other hackers are exploiting that should have been caught.”
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E-Waste Offers an Economic Opportunity as Well as Toxicity - The New York Times - 0 views

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    To move toward a circular economy, manufacturers would also need to embrace a "green design" that minimizes the generation of e-waste in the first place.
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Streamlining Hotel Housekeeping in a Tight Labor Market - The New York Times - 0 views

    • aleliason1992
       
      This article talks about how going green is helping the housekeeping industry. it went over a lot of what we went over in class where the hotel will offer you incentives to not have your room cleaned every day.
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Everybody Hates the Key Card. Will Your Phone Replace It? - The New York Times - 0 views

  • The number of hotels in the United States that have digital keys available rose from 6 percent in 2016 to 17 percent last year, according to a survey by the American Hotel & Lodging Association
  • Digital keys are hugely popular with travelers in some areas, like Silicon Valley, but overall, only about 10 percent of all hotel guests use them, Mr. Aznar estimated.
  • Marriott International expects to expand the use of its Mobile Key technology from the 1,800 hotels that currently have it available to its Bonvoy program members to all of its 7,000 properties by the end of 2020
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  • The Lisbon hotel has only 83 rooms but purchased 1,430 card keys last year, the hotel
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    This article does go in to how the newest technology with using our smart phones to open our rooms in hotels. Hotels are moving to this technology to be able lessen the impact on the environmental waste with moving away from plastic keys. Hotels are suggest that mobile keys method is more secure than RFID and Magnetic strip locks

Hotels and Resorts Ramp Up Sustainability Efforts - 1 views

started by alexsolano36 on 17 Jan 20 no follow-up yet
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Biden, Gates, Musk and Other V.I.P. Twitter Users Are Hacked in Bitcoin Scam - The New ... - 0 views

  • A Brazen Online Attack Targets V.I.P. Twitter Users in a Bitcoin Scam
  • In a major show of force, hackers breached some of the site’s most prominent accounts, a Who’s Who of Americans in politics, entertainment and tech.
  • Dozens of the biggest names in America — including Joseph R. Biden Jr., Barack Obama, Kanye West, Bill Gates and Elon Musk — posted similar messages on Twitter: Send Bitcoin and the famous people would send back double your money
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  • It was all a scam, of course, the result of one of the most brazen online attacks in memory.
  • But soon after, the list of victims broadened to include a Who’s Who of Americans in politics, entertainment and tech, in a major show of force by the hackers.
  • Twitter’s investigation into the breach revealed that several employees who had access to internal systems had their accounts compromised in a “coordinated social engineering attack,” a spokesman said, referring to attacks that trick people into giving up their credentials
  • the attack was concerning to security experts because it suggested that the hackers could have easily caused much more havoc
  • Security experts said that the wide-ranging attacks hinted that the problem was caused by a security flaw in Twitter’s service
  • Cybersecurity experts said the attack showed how vulnerable social media remains to attacks
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    While this story isn't directly about hospitality it shows that poor security by technology companies like Twitter can lead to compromised access social media accounts of prominent figures. The Social Media Hospitality could be and used scam their customers.
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Google Beacons: Is proximity marketing ready to take off in 2020? - 0 views

  • beacon technology needed time to mature and there were a number of integration issues that had to be addressed before it could be widely adopted
  • This means proximity marketing will be a priority for a lot of brands in 2020.
  • Imagine tourists receiving notifications about the nearest landmarks as they travel around London or shoppers seeing a list of a shop’s best offers as they walk past the store. These are the kind of opportunities beacons make possible and there’s a lot of reason to be excited about this technology.
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  • Unfortunately, the first generation of beacons had a number of practical integration problems.
  • One of the most ambitious use cases of beacons has got to be Amazon’s cashierless convenience stores, which have opened up across Chicago, New York, San Francisco and Seattle. Amazon Go stores use beacons to remove the queues and checkouts from every day in-store purchases.
  • sports brand uses more than 40 beacons across a 41,150 square-feet space in the famous Nanjing East Road shopping district to create a seamless shopping experience. The beacons allow customers to pay for goods using Instant Checkout spaces and collect reserved items from lockers at multiple locations.
  • In a practical sense, this means developing apps with beacon integration quickly becomes unmanageable and this is one of the most important solutions Google Beacon Platform provides.
  • As with any kind of marketing strategy, define what your goals are and then determine how you can use the tools at your disposal to achieve them.
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